Action Learning

Definition of Action Learning:

Action Learning is both a process and a powerful program that involves a small group of people solving real problems while at the same time focusing on what they are learning and how their learning can benefit each group member and the organization as a whole.

Basic Principles:
  • The Project
    An action learning problem requires having a real project or task that needs to be addressed in a feasible timeframe, is within the group's authority or responsibility and provides learning opportunities for members.

  • The Group
    The action learning group success relies on the diversity of the participants and the dynamics of the communication. To be effective, group members should possess the following attributes:
    • Commitment to solving the problem
    • Ability to listen and to question themselves and others
    • Willingness to be open and to learn from other group members
    • Valuing of and respect for others
    • Commitment to taking action and achieving success
    • Awareness of their own and other's abilities to learn and develop
  • The Questioning and Reflection Process
    Action learning focuses on asking questions to clarify the nature of the problem, reflecting and identifying possible solutions and then taking action. Providing time to reflect and rely on the experience and judgement of the group encourages members to view each other as learning resources. As Revans (credited as the founder of action learning) writes, reflection is designed to develop questioning insight or to ask fresh questions in conditions of ignorance, risk and confusion, when noBODY BGCOLOR="#FFFFFF" knows what to do next.

    Group members should be:

    • open to trying new ways of doing things
    • taking action and reflecting on experiences
    • consider the results of the experiences
    • repeat the cycle
  • The Commitment to Taking Action
    The action learning approach is based upon the premise that no learning occurs unless action is taken and learning should come from every action. Group members need power to take action within the projects. Taking action enhances learning and provides a foundation for reflection.

  • The Commitment to Learning
    Solving the problem or completing the project provides a sense of satisfaction for participants. However, the learning that takes place is crucial for individual, group and organizational growth. Individuals involved in an action learning process should take responsibility for their own, the team's and the organization's learning and development. Time is set aside to talk about individual learning and how that learning can be used in the future.

  • The Facilitator
    Group members are heavily engaged in the problem, actively listening to each other and locating alternatives and solutions. The members have the power and responsibility for discussing potential avenues and taking action. The facilitator serves as a guide to optimize learning from group process and problem solving issues that the group may face.

    • Based on:
    Marquardt, M.J. (1999) Action Learning in Action:Transforming Problems and People for World Class Organizational Learning. Palo Alto, CA: Davies-Black.

    Additional Resources on Action Learning:

    AnBar Action Learning Resource

    Southern Cross University Action Research, Action Learning Resources

    Action Learning Bibliography